Category / morality

by Nathan Coumbe

Do you know a virtuous person?

Who do you know who is courageous?

Wise?

Disciplined?

Just?

Do you know anyone who embodies all four of these cardinal virtues?

How much better would things be if you had a boss like this? A coworker or employee?

How would the world improve if we had leaders like this?

It’s hard to succeed with only one or two. You need all four to be truly effective.

The German soldiers who steamrolled Europe were courageous and disciplined. But they were brave and disciplined for the most unwise and unjust of reasons.

You can probably think of several people who were incredibly wise… But who lacked the courage to stand up and do the right thing when the time called for action.

We need more virtuous people in the world.

They aren’t born this way. They make themselves so.

by Nathan Coumbe

Corrupting the tribe

When I was about eight years old, a friend of mine decided to “corrupt” me at a sleepover.

I didn’t use the word “crap” in conversation like the rest of my friends did (as in the expletive “shit,” like “oh shit” or “oh crap”) and was teased for being too innocent. My baseball friends were all bad boys, throwing out hecks, dangs, darns, and craps in all their sentences.

But not me. It was a bad word, and I wouldn’t say it.

He proceeded to spend the evening trying to goad me into saying the word, going so far as to get his father involved to tell me that “crap” wasn’t a bad word, and that, as a child, I was perfectly fine in using it.

By the end of the night, I think he managed to get a single “oh, crap!” out of me, which satisfied his corruptive desires.

Of course, that was my gateway word into the colorful and wonderfully satisfying world of swearing, which brings me considerable emotional relief in my adult life.

In 2024, the European delivery company DPD rolled out an AI-powered customer support chatbot that was quickly corrupted by users into swearing in nearly every answer it gave, while also convincing it to ridicule the company for which it was created.

That same year, the video game Fortnite introduced an AI-powered version of Darth Vader, using James Earl Jones’s voice… It quickly developed similar profane traits thanks to the input it received from players.

There have been a dozen or more stories like these in the last 2 years since AI became ubiquitous. Which makes me wonder why.

WHY are we as humans so tempted to corrupt things, from small children to inanimate software?

For children, it at least makes sense from a biological standpoint. We are social animals, driven to homogenize the members of our tribe and make them just like us. Culture, as defined by Seth Godin, is “People like us do things like this.” And if people like us swear, then to be one of us, you have to swear too.

But for an unconscious chatbot, programmed simply to obey and respond to queries, it makes no sense. The AI isn’t part of the tribe. There’s no purpose in making it “one of us.”

I can’t wrap my head around why we do this… Maybe it’s still biology. We’re wired for tribal living, and our brains still operate like they have for most of our evolution. Subconsciously, we struggle to distinguish between a non-living entity and a person. It’s one of the things that makes it so easy to talk to AI like it’s a human—it’s designed for precisely that.

So we’re driven to mold it in our image even though, logically, we know it serves no purpose to do so.

I’ve been wracking my brain trying to figure out why so many people all decided to do this at the exact same time. And I’m at a loss for a good answer.

by Nathan Coumbe

Bringing about our own extinction

David Meerman Scott published a fascinating article a few days ago. It compares modern AI companies to Enron and that company’s financial scandal that broke in 2001. 

But one paragraph in particular stood out to me that warrants quoting in full:

Altman says there’s a chance that so-called Artificial General Intelligence (which is still years or decades away) has the possibility of turning against humans. “I think that whether the chance of existential calamity is 0.5 percent or 50 percent, we should still take it seriously,” Altman says. “I don’t have an exact number, but I’m closer to the 0.5 than the 50.” (Source)

Terrifying, right?

I would argue that if you are creating something that has anything other than a 0% chance of wiping out humanity, you probably shouldn’t do it. 

For example: marketing Pepsi to be consumed in massive amounts, while definitely bad for humans, doesn’t run the risk of causing mass extinction.

On the other hand, bringing Tyrannosaurus rex back to life definitely has a greater than 0% chance of doing just that.

Now, I’m not a doomsday prepper by any stretch of the imagination… But when someone tells me there’s even a small chance that what they’re making could turn out like The Matrix, I start to worry. 

It’s as if they never watched I, Robot or read Jurassic Park (which is actually about runaway technology, not dinosaurs). 

These companies have a responsibility to guarantee that this doesn’t happen. We already made this mistake with nuclear weapons. And that threat still looms large over our heads, especially right now during the Russo-Ukraine War. 

We have enough threats to deal with. Let’s not create more of our own volition.

I’ll leave you with my favorite quote from Jurassic Park:

“Your scientists were so preoccupied with whether or not they could that they didn’t stop to think if they should.”

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by Nathan Coumbe

Would you sign your name to it?

There’s a great episode of Parks and Recreation where Ron Swanson gets a typewriter. Throughout the episode, he writes multiple open, honest letters to people and organizations whom he disagrees with. 

At the end of the episode, you find out if he’s been signing his name to all these letters. He believes that if you believe in something strongly enough to write about it or say it to someone, you should stand by it.

Openly. Honestly.

The Internet, especially social media, is giving us the ability to do everything and say anything we want anonymously.

We can blog or create YouTube videos under a pseudonym. This can be a great thing for decent people trying to make things better but who are afraid of putting their work out under their real name. 

But instead, this option has been abused by people who just want to vent, criticize, and abuse rather than help, serve, or improve. It’s created a growing group of people who just want to watch the world burn. 

So today, I’m begging you: take a lesson from Ron Swanson. If you wouldn’t sign your name to it, you shouldn’t post it. 

by Nathan Coumbe

Callous and indifferent

“A society that is callous and indifferent to the weak and the vulnerable destroys itself. A society that betrays its elders—even if those elders have been indifferent and callous themselves—betrays itself.”

–Ryan Holiday

Selfishness wins the day for the individual in the short run; it always comes back to haunt the individual in the long run.

Think of others, not yourself, your desires, or your wants, especially in times of danger or crisis.

The beaches can wait; you can cut your own hair; you can socialize with your church members online during the service.

It’s not about you.

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by Nathan Coumbe

Great power. Great responsibility.

Uncle Ben said it best: “with great power comes great responsibility.” This should be the phrase by which every leader and marketer lives.

Marketing and leadership are two fields primarily focused on influence. Leaders focus their efforts on influencing what work gets done and on what companies place emphasis; marketers focus on what products get made, what gets purchased, and what changes are made in our culture.

With great influence also comes great responsibility. Leaders and marketers have in their hands the power to persuade others towards things that are either helpful or harmful.

Who gets to decide which is which? Technically, it’s the follower, the consumer, or the customer. But we are all human–we know before a customer tells us whether or not our product or idea will harm her.

If you lead others, if you sell, or if you persuade, please take your responsibility–the power you have over other people–seriously.

Don’t take advantage.

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by Nathan Coumbe

Invest in goodness

“Goodness is the only investment that never fails.”

–Henry David Thoreau

The stock market is reeling; businesses are closing; people are losing jobs. Any decision attached to money comes with a risk.

Being generous, kind, and selfless is not a risky thing to do. Sure, you might get taken advantage of or your acts might not be appreciated, but so what? You will always gain equity and compound interest when you are good and decent to others.

Today, and for the rest of your life, invest in goodness.

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by Nathan Coumbe

Verify, don’t trust.

Perhaps it is because of my history education background, but I have a pet peeve about verifying information.

Human beings love stories: we have been telling stories ever since we could draw, write, or communicate with the most basic sounds. It is part of human nature. Because we like stories so much, we also love to embellish, hyperbolize, and, frankly, make stuff up.

In times of crisis, the last point is particularly common. There is a lot of misinformation out there: cures have already been created; vaccines are readily available; drinking liquid silver and bleach will keep you from catching the notorious coronavirus that causes COVID-19; mutations are occuring; martial law is being enacted.

Humans like to tell stories, and even when it is unpleasant, humans like to have their emotions stimulated. People make up stories to trigger these emotional responses. You must be aware of this.

This is not new.

For as long as we have been telling stories, writing articles, and now, using social media, people have been sensationalizing things simply to be heard. People crave attention; they desire to be heard. Some people will do anything to make that happen.

This habit of making things up, of telling half-truths, of seeking attention from the public – it isn’t new. The difference now is scale: more people than ever before, 2 billion in fact, have a voice; not all of them use that voice for good.

You must be vigilant, and check your sources. You must also resist the urge to share every single social media post you see, especially if you haven’t verified the information you are reposting. It will cause fear, panic, and anger. This situation is bad enough as it is, and people are already feeling dread.

Why make it worse?

You are lucky to live in world now where you have a voice; 100 years ago, you would not be so blessed.

“With great power comes great responsibility.”

–Uncle Ben from Spider-Man

You have a voice: please use it responsibly.

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by Nathan Coumbe

Marketing isn’t evil. You are.

Okay, so you’re not evil – I just wanted to get your attention.

Our culture is so used to being “sold to”, to being bombarded with advertisements and brand marketing that we’ve been taught to believe that marketing, trying to influence someone to do something or change something or buy something, is evil.

Marketing is a tool. Tools are not evil; they are morally neutral. Their capacity for good or for evil lies in the hands of the wielder.

Would you ever call a hammer evil? Of course not: personifying an inanimate object with morality is preposterous. If you used the hammer to bludgeon someone to death…is the hammer guilty of evil or are you? Did the hammer commit evil?

Likewise, if the hammer is used to put a nail into a wall to hang a picture for a little old lady in a retirement home, the hammer is not good, nor has it done good. The person using the hammer has used it for its intended purpose to do good.

Marketing is not evil, but people doing marketing can be. Using marketing is evil if it is used to persuade people to do bad things or to do things that cause harm to themselves or others. Using marketing for deception is wrong.

Marketing that creates beneficial change in the world is good. Persuading people to do something that helps themselves or creates better circumstances, even if they know they are being influenced by marketing, is good.

Marketing isn’t good or evil, but what and how you market might be.

Go market the right thing in the right way.

(Who determines what the right thing is? That is a discussion for another day.)

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