Tag / COVID-19

by Nathan Coumbe

A break with the Industrial Age

The COVID-19 pandemic has created rapid change in all areas of work. For those employees who showed up to an office location day after day, the lines between work and home have been blurred completely: work is now being done at home. School is now being done at home. And the amazing thing is that companies (and many schools) are realizing it works. Not only does it work, but it might also be better.

The Internet has made all this possible. Without it, this pandemic would have ground the world to a screeching halt rather than a frustrating slow-down. I believe that the COVID-19 pandemic is one of the final straws in breaking the world out of the Industrial Age mindset and unleashing human potential by fully adopting the Knowledge Worker/Information Age mindset.

These changes – the ability to work from home; meetings that are now (and should have always been) emails; genuine collaboration (because it’s the only way to get things done now); dictating results and trusting employees with the methods – will last long after this crisis is over. Companies will realize that their people are more productive than ever when given freedom and flexibility. More importantly, those that feel like their companies cared about them as people during the crisis will come out the other side more loyal and productive than ever before.

Those companies that are trapped in the Industrial Age – where people are things and less important than the machines they operate and the numbers they generate – will fail. Command-and-control, micromanagement, treating people as things – none of this works anymore. The failures may not happen immediately, but it will happen. Employees who feel their companies have failed to treat them with dignity and care, who have felt their health and wellbeing was seen as unimportant, will leave.

The coronavirus is terrible: people are dying; people are losing their income and their livelihood. But as with all great challenges in history, forward thinking, adaptable, flexible, and generous individuals, groups, and companies will learn from it, survive, and thrive in the new world.

Say goodbye to the last vestiges of the old world. I hope you are working for and with people who care.

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by Nathan Coumbe

Verify, don’t trust.

Perhaps it is because of my history education background, but I have a pet peeve about verifying information.

Human beings love stories: we have been telling stories ever since we could draw, write, or communicate with the most basic sounds. It is part of human nature. Because we like stories so much, we also love to embellish, hyperbolize, and, frankly, make stuff up.

In times of crisis, the last point is particularly common. There is a lot of misinformation out there: cures have already been created; vaccines are readily available; drinking liquid silver and bleach will keep you from catching the notorious coronavirus that causes COVID-19; mutations are occuring; martial law is being enacted.

Humans like to tell stories, and even when it is unpleasant, humans like to have their emotions stimulated. People make up stories to trigger these emotional responses. You must be aware of this.

This is not new.

For as long as we have been telling stories, writing articles, and now, using social media, people have been sensationalizing things simply to be heard. People crave attention; they desire to be heard. Some people will do anything to make that happen.

This habit of making things up, of telling half-truths, of seeking attention from the public – it isn’t new. The difference now is scale: more people than ever before, 2 billion in fact, have a voice; not all of them use that voice for good.

You must be vigilant, and check your sources. You must also resist the urge to share every single social media post you see, especially if you haven’t verified the information you are reposting. It will cause fear, panic, and anger. This situation is bad enough as it is, and people are already feeling dread.

Why make it worse?

You are lucky to live in world now where you have a voice; 100 years ago, you would not be so blessed.

“With great power comes great responsibility.”

–Uncle Ben from Spider-Man

You have a voice: please use it responsibly.

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