Tag / change

by Nathan Coumbe

Accepting things as they are doesn’t mean you can’t do anything about them

The latest newsletter by Ryan Holiday on Stoicism (feel free to read it here) got me thinking about the difference between stoically, proactively accepting something as it is versus doing so in a passive, resigned way.

Holiday points out that Stoics were once criticized as being “too resigned…[accepting] the status quo.” That particular phrase got me thinking about accepting reality and taking action.

There are plenty of folks in the world who accept things passively, resignedly, like a sad sack – “there’s nothing I can do about it.” However, that isn’t what Stoics, or indeed, any religious or philosophical teaching truly preached.

Jesus told us turn the other cheek.

Epictetus told us to accept the things we can’t control as they are.

However, none of this means we simply roll over and die, accepting our fate. Quite the opposite, in fact. What these teachings tell us to do is face reality, then take action.

Circle of influence

Stephen Covey talks about the “Circle of Concern” and “Circle of Influence” in The 7 Habits of Highly Effective People; these two circles are precisely the ideas about which Jesus, Epictetus, and other Stoic philosophers were trying to teach us.

There are things that we simply cannot change or do anything about. You can’t control whether someone slaps you in the face. You can’t control the economy, the weather, what the politicians in Washington do, or what your boss is like. You have to accept these as reality, or you will waste time and energy banging your head against the wall.

You can control how you respond to the guy who slaps you in the face, how you handle your money in times of crises, or how you dress and prepare when the weather turns nasty.

You can control how you treat other people, whether or not you vote, whether you actively contribute to your community, or whether you make positive deposits into your most important relationships.

You can control what skills you learn, how diligent you are in your job search, whether you give more than you are asked and build more trust with your boss as a result, and how you react when the boss doesn’t change his behavior.

Complaining, comparing, attempting to change things involving other people’s behavior, or changing the way the world works, for the most part, is ridiculously ineffective. You must instead focus your attention on things over which you have actual influence and control; most of the time those are things involve you: your behaviors, your actions, and your views of the world.

Accepting things as they are is the most important first step in changing how things are.

Until you accept reality as it is, there is nothing you can do to make a difference.

That’s my rant for today. Thanks for reading.

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by Nathan Coumbe

The extra mile might be too far

I doubt you have kept track of how many times people have told you to “go the extra mile.” In the spirit of influence, I’ll ask you anyway:

How many times have you been told to “go the extra mile?” Perhaps you work in customer service or sales; perhaps you’re married and want to do more for your spouse; maybe you really want to please your boss on the next project.

Here’s the thing: a mile is really long when you start trying to walk or run it. It’s tough, so tough most people would rather not make the attempt than start down the mile and stop before completion.

There is really good news:

YOU DON’T HAVE TO GO THE EXTRA MILE.

Hear me clearly on this: I am not saying that you should be lazy or merely do your job. What I mean is the smallest extra step in however you serve others can have dramatic results.

Here is an example:

A customer approached a clerk in the grocery store asking where a particular item was located. What did the clerk do? He might have pointed to the correct aisle and gone back to stocking his shelf. But instead, the clerk said, “Follow me!” and led the same customer two aisles over and pointed out the exact item in question.

The clerk didn’t go the extra mile. At most, he went a few extra yards. He served that customer in the smallest of ways; instead of letting the customer wander for a minute more or spend time on the correct aisle attempting to locate the item amongst dozens of others, he led the customer right to it. He saved, at most, a couple of minutes of time and a modicum of fustration for the customer. Not huge in the grand scheme of things, at least not for the clerk. But it made a lasting impact on the customer.

More Human

The clerk did one important, life-changing thing: he acted more human than was absolutely necessary. That small step impacted the customer more than the clerk would ever know; that small act told the customer, “I see a really easy way to serve you in the manner I know how. Here, let me help you.” A small, human kindness. He made a connection; he created a small but memorable experience.

It wasn’t difficult, but it was magical.

So don’t worry about the extra mile. Go the extra yard. Still too far?

Just take one extra step.

Start small. Be more human.

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by Nathan Coumbe

Paradigm shift

We would all like to believe that we are objective and see things as they really are.

We would all be lying if we actually believe we view things as they really are.

Stephen Covey wrote, “the way we see the problem is the problem.” One of his teachings was that we do not see the world as it is, but as we are. When something happens that causes us to see something in a new light, it’s called a paradigm shift.

I had one this morning:

I was driving to work and angry. I had been angry since the previous evening. Things had happened that were unplanned and unexpected, and I had hit my limit. I was at a point where I was essentially forcing my point of view on another person.

Then while I was driving, I used that wonderful human power of self-awareness to look at myself and my actions as if from an outsider’s perspective. I realized that, while I felt I was right and justified in how I was feeling and behaving, I was communicating to someone very close to me that I loved them conditionally.

I never said it, but my behaviors and actions were conveying a message:

“I will love you if you do things my way.”

That realization bowled me over: love is never supposed to be conditional. Once I had made the realization that I was unintentionally communicating this feeling, my whole frame of mind changed. I started to see the problem differently. I immediately apologized and let this person know that my love for them came without strings.

But words alone are not enough; anyone can say what I said. I had to go a step further and make it true.

I wasn’t just saying that would love unconditionally: I actually had to change myself and my feelings on the issue at hand. I had to genuinely accept that I was okay with a certain decision being made, even if I thought it was the wrong one.

That view, that I thought it was the wrong decision, was the problem itself. I realized that it was a decision, not a wrong decision; it was being made from a different point of view than my own. I had to genuinely accept the possibility of an outcome that I didn’t like because my relationship with another person was more important to me than getting my way.

This is one of the secrets to good living: look at the problem you are experiencing as if you were a stranger coming upon the scene. Imagine yourself as a third person looking in at an interaction between yourself and another.

To paraphrase Dr. Covey: how you see the problem is the problem.

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by Nathan Coumbe

You cannot change people

To change a situation, you must first change yourself.

Notice that it says “situation,” not “person.” You cannot change people.

You can influence people if they let you, but then they are changing themselves.

Influence comes from trust and understanding: to be influenced, they must trust you. To trust you, they must feel understood.

Only when there is understanding can there be trust, and only when there is trust can there be influence.

So you must first change yourself: you must become a person who seeks to understand another, a person who chooses to see the world from the other’s point of view. Whether you agree or not is irrelevant; it is the understanding that matters.

“It is the mark of an educated mind to be able to entertain a thought without accepting it.”

–Aristotle

If you want to create change, change the one thing over which you already have influence: yourself.

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by Nathan Coumbe

Perhaps you’re looking at the wrong map

One of my favorite teachings in Stephen R. Covey’s book The 7 Habits of Highly Effective People is the one about paradigms. To summarize, he uses maps as a metaphor for paradigms: they are representations of real places, not the places themselves.

If you are trying to navigate through Atlanta, but the map you received was misprinted with Atlanta as the name but a layout of New York, you are going to have a very difficult time getting where you want to go.

This has resonated with me for the past two days. I have been feeling restless and unsettled about where I am in certain aspects of my personal and professional life. It’s a feeling of being in the wrong place at the wrong time. I decided to take a step back and use my powers of self-awareness to look at how I was looking at these circumstances.

I won’t go into detail about all of the things I’ve examined for two days, but what I will say is that I have come to find that I was looking at my life through a certain lens. When I stepped back and looked through a different lens – when I picked up a different map – I had a sudden feeling of clarity.

Perhaps I am in the right place: where I am is allowing me to practice and make mistakes. I am learning and using skills that I have been trying to practice, and I am doing it in an environment that supports me.

My paradigm has changed from one of restlessness to one of purpose: I am here for a reason; I am doing certain things for a reason. I must live in the present for a while, so I can launch into the next phase of my life.

Take a moment today and look at your maps.

Make sure you are looking at the right one.

If not, get a new map.

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by Nathan Coumbe

Perfection is the problem

If you are an artist – a person who seeks to create beneficial change in the world – you are probably a perfectionist.

This is why you never hit “publish” on your blog, why you don’t post your photos on Instagram, or why your songs aren’t on YouTube and SoundCloud. It isn’t because the work you did is bad: it’s because you think if you do just a little bit more to it, it will be perfect.

You’ll never get there.

“An artist’s job is not to be perfect, but to [always] be creating.” – Jeff Goins

The more you create, the more practice you get. You’ll hit that 10,000 hour mark we’ve all heard about. The more practice you get, the better your work will be.

Create something today.

Ship it – today.

Repeat tomorrow.

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by Nathan Coumbe

Don’t wait to have – be!

There is a tendency to see a problem as being outside of oneself. The problem is “over there” or “with that person.” Sadly, there is nothing you can do about “that over there” or your idiot coworker Bob.

If you start to think the problem is ‘out there,’ stop yourself. That thought is the problem.” – Stephen R. Covey

If you wait to have enough time to exercise, you’ll never have it.

If you wait to have a more loving and understanding spouse, he never will be.

If you wait to have an advanced degree before you start trying to teach other people, you will likely fail to ever start teaching.

Instead of waiting to have something that will miraculously fix your problem, be the person who already has it.

If you want to have time to exercise, be the person who blocks out ten minutes three times a week to do a quick strength training session.

If you want a more loving and understanding spouse, be the kind of spouse who loves unconditionally, who listens to understand rather than to respond, criticize, or persuade to your way of thinking.

If you want to teach, be a teacher. Whatever you are currently learning, whether from a book, an online course, or a college curriculum, teach it to someone else. Write a blog post about it; have a conversation with a friend and try to explain the concept to her in a way that makes sense.

If you want to have marketing skills, be a person who spreads the word about something she cares about, someone who gets others involved.

The only way anything will ever change is if we, ourselves, grow. Be the change you want to see in the world, and the change will happen.

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by Nathan Coumbe

A new normal

Adjusting to a new normal is…well, normal.

Most of the time, it is painful, difficult, frustrating, depressing, and hilarious – quite often all at once.

Face the new normal head-on with courage, kindness, and generosity.

It might not work out like you hope, but these qualities will still take you far.

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by Nathan Coumbe

What is the art that is yours to do?

How do you identify it?

Seth Godin asked the question, “Where are the spots [in your personal/professional/creative life] in which you are most afraid?” 

Find the places and things you are afraid of, and determine why you are afraid of them. Then you can identify what you need to go work on.

“Begin with the thing that scares you.”

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by Nathan Coumbe

What makes you uncomfortable?

Resiliency is a skill that can be developed through practice. The first step is choosing to practice. 

What makes you uncomfortable? The answer to that question will help determine where to start.

I hate asking people to make special accommodations for me: I always feel I am inconveniencing the other person (I rarely am), or that I am being a very annoying customer (if they think so, that’s their choice). So when my wife and I started to drastically reduce our waste production, I was uncomfortable with some of the suggestions she made. 

A story…

My favorite example took place at our local Mexican restaurant: they have delicious salsa that we would buy in large tubs to take home and use during the week. These tubs were made of styrofoam and had plastic lids. My wife suggested that I take one of our many empty glass jars and ask for salsa to be placed inside. I was so reluctant, so uncomfortably scared to simply ask. It felt dangerous, even though the worst thing that could happen was to receive no as an answer. No danger at all, but my mind made it feel dangerous.

After numerous arguments (I was scared, remember?), I grudgingly went to the restaurant and made the request. The host looked at me curiously, but he acquiesced and placed the salsa in our jar. He even went a step further and informed me that there were no preservatives in the salsa; it would only keep for a week or so. A wave of relief washed over me. 

But wait! 

The next week, when I went back for more salsa, there was a sign on the front counter. 

“$2.99 jars of salsa to go. Bring the jar back for a $0.99 refill.”

The host, who was also the manager, bought a stock of small glass jars and decided to sell them. He was actively encouraging people to reuse the jars while also proactively choosing to reduce the waste his restaurant produced. 

By choosing (i.e. being forced by my incredible wife) to do something that made me uncomfortable, my wife and I achieved one of our small waste reduction goals. But the most inspiring thing was the change it created in someone else. 

Seek out discomfort in all areas of your life. It makes you stronger mentally. Discomfort in the gym makes you stronger physically. 

Other people avoid discomfort, which means you will be doing things others won’t. The intersection of discomfort and action creates change the world desperately needs. 

Change makes things better. Seeking out discomfort makes things better. 

What makes you uncomfortable?

Go do that.