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Posts by Nathan Coumbe

My mission is to learn, inform, inspire, and improve. I am a passionate teacher, an avid writer, a leader of people, and a strategic thinker. Wherever I am, whatever the work I am called to do, my goal is the same: make my little corner of the world better for everyone in it. To do this, I ask better questions and solve more interesting problems for those I serve. Think deeply. Think often. Keep exploring. Always be curious.

You cannot change people

To change a situation, you must first change yourself.

Notice that it says “situation,” not “person.” You cannot change people.

You can influence people if they let you, but then they are changing themselves.

Influence comes from trust and understanding: to be influenced, they must trust you. To trust you, they must feel understood.

Only when there is understanding can there be trust, and only when there is trust can there be influence.

So you must first change yourself: you must become a person who seeks to understand another, a person who chooses to see the world from the other’s point of view. Whether you agree or not is irrelevant; it is the understanding that matters.

“It is the mark of an educated mind to be able to entertain a thought without accepting it.”

–Aristotle

If you want to create change, change the one thing over which you already have influence: yourself.

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No one cares how the hot dog is made

When we create something in which we take great pride, we have a tendency to expound on nitty-gritty details of the work that went into it and how it works.

The people who will use or benefit from your something-or-other rarely care about the what or how: they want to know why.

Why should they use it? Why should they buy it? How does implementing it benefit them? How does it improve their lives?

No one cares how a hot dog is made as long as it is delicious and satisfies hunger.

No one cares about the hammer you built. It doesn’t matter what kind of wood the handle is made of or what sort of rare metal from Mars makes up the head. What the user/buyer/beneficiary wants to know is simple:

Will that hammer put a nail in the wall so that I can hang my picture?

Seek to understand who your widget is for and why they would want to use it: that’s the only thing that matters to the end-user.

(You probably should care how a hot dog is made, but that is a discussion for another day.)

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One hundred

There is something magical about the number 100. Nothing that comes before it really has the same feeling of meaning associated with it.

Think of the first time you had $100 in your hand. Today, that really doesn’t stretch very far, but do you remember the feeling? It was powerful, a feeling of wealth, of richness, of feeling as though you could do anything and buy anything you wanted.

Or what about Napoleon’s 100 Days? He escaped from the island of Elba, rallied 1,500 men, marched on Paris, and became emperor once more. Of course, he was defeated at Waterloo and kicked out again, but he still had those hundred days.

Or maybe working out? Have you ever done 100 push-ups or pull-ups? Have you ever put 100 pounds on a bar and lifted it for the firs time?

United States has exactly 100 senators. And the other important thing to many Americans: there are 100 yards between end-zones on a football field.

100ºF is extremely hot for humans; 100ºC will boil water into vapor.

100% is total, complete, a perfect score.

Most great lists of music, actors, artists, influential people, and books are lists of 100.

There is truly something special about one hundred.

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Perhaps you’re looking at the wrong map

One of my favorite teachings in Stephen R. Covey’s book The 7 Habits of Highly Effective People is the one about paradigms. To summarize, he uses maps as a metaphor for paradigms: they are representations of real places, not the places themselves.

If you are trying to navigate through Atlanta, but the map you received was misprinted with Atlanta as the name but a layout of New York, you are going to have a very difficult time getting where you want to go.

This has resonated with me for the past two days. I have been feeling restless and unsettled about where I am in certain aspects of my personal and professional life. It’s a feeling of being in the wrong place at the wrong time. I decided to take a step back and use my powers of self-awareness to look at how I was looking at these circumstances.

I won’t go into detail about all of the things I’ve examined for two days, but what I will say is that I have come to find that I was looking at my life through a certain lens. When I stepped back and looked through a different lens – when I picked up a different map – I had a sudden feeling of clarity.

Perhaps I am in the right place: where I am is allowing me to practice and make mistakes. I am learning and using skills that I have been trying to practice, and I am doing it in an environment that supports me.

My paradigm has changed from one of restlessness to one of purpose: I am here for a reason; I am doing certain things for a reason. I must live in the present for a while, so I can launch into the next phase of my life.

Take a moment today and look at your maps.

Make sure you are looking at the right one.

If not, get a new map.

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Successful people do ONE thing all the time

Successful people are normal. They have no superhuman abilities, no extreme discipline honed by years of meditation or special operations training. However, they do something the rest of us don’t always do:

They choose.

Successful people choose what is important to them; they choose to prioritize what is important throughout the day; and they choose to carry out those things regardless of feelings or external triggers.

You must plan to do the things that matter – the things that will get you where you want to go. These are the achievements, contributions, and attributes for which you want to be remembered at your funeral.

Before you can plan them, however, you must define them. How will you achieve what’s important if you don’t know what is important?

You won’t.

But even if you lay out what is important and plan your day accordingly, it will not matter unless you choose to carry out the items of importance. This is what separates successful people from the rest.

“The successful person has the habit of doing the things failures don’t like to do….They don’t like doing them either necessarily. But their disliking is subordinated to the strength of their purpose.”

E.M. Gray – “The Common Denominator of Success”

Even if something is important, and you are aware of its importance, you will find times when you really don’t want to do it. You won’t want to exercise; you won’t want to read your kids to sleep after a long day at work. If you don’t, that’s fine. But you are making a choice based on feelings or circumstances, relinquishing control of your own life.

Every action you take or don’t is a choice. Choose to do the things that further your mission, rather than choosing to let other people, feelings, and circumstances choose for you.

Choose to be successful.

In summary

Define what really matters most to you.

Plan your days based around what is important.

And most importantly, choose to act regardless of how you feel, what other people do, or what is going on around you.

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Nice guys finish

The saying goes, “nice guys finish last.” I say we drop the final word.

Nice guys finish; that’s what is truly important.

How can the idea of being kind to others, of being understanding and empathic, lead you astray?

You might be taken advantage of; you may not gain any immediate wins or notoriety by being the nice guy. But in the long term, you will come out ahead. You will finish.

You might be last, but you still finished the race.

Those who are overly aggressive, pushy, disagreeable, who stomp all over other people will get ahead of you. They are playing a short game. They’ll win the battle. But you aren’t a tactician: you are a strategist.

The strategist, the nice guy, takes the long view: he sacrifice the immediate benefits of imposing his will on someone else. He does not seek to win at all costs. He stays true to his principles and values, giving respect and dignity to others. The results of such an approach are increased trust and understanding between two parties, rather than a win/lose or lose/win situation.

So yeah, nice guys may finish last. But they make it to the finish line. The same can’t always be said for mean guys.

Profit vs. service

You have a really good idea, an idea that people will love, that will make a difference, that will make things better. In fact, the little voice in your head continues to tell you, “This might work.” But you continue to hesitate; you still haven’t shipped. Why not?

Money.

It always come back to money…but I don’t mean money in the way you’re thinking.

You might be a freelancer, a musician, a writer, or a budding entrepreneur: you want to improve the world, and you need to eat. Essentially, you are wrestling with two competing ideas: “Will this make me money?” vs. “Will this help people?”

If you live and work by the former question, you will make very little progress. There is no way for you to know if your endeavor will generate revenue, which means you will probably wait until you are sure it will work before you act. But if you can’t be sure (and you can’t), you won’t act.

Around and around it goes.

If you are searching for “yes” to the money question, you will feel fear every time you create a new video or go to click on the checkout button of a webhosting platform. You’ll be terrified every time you pick up the phone to make a sales call or approach a new customer in a store.

If you are worried about the profit, you revert to a scarcity mindset:

“I don’t know that this article will make money, so I probably shouldn’t post it.”

“Someone else is already doing something similar; I won’t be different enough to standout and earn an income.”

“What if I spent a little money to make this happen, but I never earn it back? I’ll have wasted it!”

Is that true? What if you didn’t make any money back, but you helped someone by spending it? You gave a gift; it was charity.

You do need to eat, which might mean you need a job while you seek to serve other people. If you work to answer the question, “Will this help people?” you will find that your ideas come naturally. They will be much easier to send out into the world: you won’t hesitate, because there is much less riding on the outcome.

In fact, the outcome is practically harmless. You either end up right where you started, or you make change happen. If you only help one person, then the answer to the question is a resounding “YES!”

I think the secret is faith and the right mindset. The right mindset is seeking to help people because you want to help them, not because you want to profit from them. Ironically, if you help enough people, you will be much closer to turning a profit than the fool who is focused on it.

Seth Godin says it all the time: “Ideas that spread, win.” They do. Helping others spreads, which means it wins. If you help people, they will know who you are. If they know who you are, they will come to you for more help. They will probably tell their friends about you as well. Soon you have an audience, people who trust you because you sought to help them, not profit from them. When people trust you, you win.

Live a life of abundance and give, give, give. Have faith that if you help enough people, the money will come.

And if it never does?

Well…you still helped a lot of people.

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This one is just for me

(These are simply thoughts I needed to work out yesterday. Feel free to skip today’s post, as it is rather selfish. However, if you, for whatever reason, read all the way through this post, think about where all the signs in your life are pointing; ask yourself why you are hesitating going down the road.)

What do you do when all the signs are telling you to go a certain way? Why don’t you just go?

All the aptitude tests, interest assessments, and personal inventories tell you to go do this one thing, but still you hesitate.

Is it because you don’t know the next step to take? No, because you know the next step – get a graduate degree.

Is it because you don’t know the field in which to get the degree? Maybe…you do have trouble choosing between your varied interests.

Is it because of what you read and hear? Perhaps so.

“Professors don’t make a lot of money.”

“Most professors are adjuct, so they have work at multiple schools without receiving benefits from any of them.”

“Colleges are slowly dying – it’s hard to get a job at one, and it isn’t the most secure form of employment anymore. The cost of college is keeping people away, and the student loan crisis is going to cause all of them to fail.”

“You may be teaching in a field you love, but the students might not care about the material.”

“Half of the Ph.Ds out there are working in fields unrelated to their studies.”

Or perhaps it’s internal. Students are borrowing small fortunes without thinking to study things (or party but still somehow get the grade) that won’t guarantee them a stable job and a livable wage. That is something in which I cannot, in good conscience, involve myself.

Is it because you might have to stop working, taking a severe pay cut in order to attend?

Are you afraid you’ll fail? Perhaps you are worried you might get the degree, but you won’t be good enough/smart enough/talented enough/hard-working enough to be the best, which means you might not be sought out by the people who need the expertise you went to obtain.

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Averaging out

It is amazing that our workplaces push so hard to average out employees in a culture that places so much emphasis on sports.

“How could you have a soccer team if all were goalkeepers?”

–Desmond Tutu

On a football team, players have specific roles assigned based on their talents and, many times, physical traits. Quarterbacks don’t fill in for linebackers and vice versa.

The only way for businesses to thrive is to focus on and develop the strengths and differences of their teams; averaging them out into mindless automatons squashes creativity, collaboration, and synergy. Different strength areas in an individual combined with the complimentary strengths of others make an effective team.

If there are genuine weaknesses inhibiting an employee from performing, it must be addressed. However, to focus exclusively on weaknesses, rather than the uniqueness of the individual, makes little sense. Even as children we were taught not to attempt to fit round pegs in square holes. The shapess are different, and they are ideally suited certain places.

The same is true in work: find the right person with the right talents that multiplies the performance of a role and team.

Making everyone a linebacker makes for a losing team.

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