A new company wants to break into an existing market, open five new stores, generate $10 million in new revenue in the next year, and capture 2% of the market share.
Can they do it?
Well, yes. Possibly, but… Only one of those things is within their direct control.
They can open the five new stores – that’s an action over which they have direct control.
Everything else is an outcome – something that they want to happen but can only be controlled indirectly through specific and defined actions.
To get the outcome, they must focus on and develop actions.
Here’s a (possibly) more relatable example:
Someone wants to bench press 300 pounds. That’s an outcome goal, something that’s dependent on a lot of factors:
- Genetics
- Injuries
- Past training history
- Age
- Nutrition and recovery
- Consistent training
It’s possible to hit that goal, but not by focusing on the outcome. Instead, the lifter should focus on actions that will lead to the outcome she wants:
- Consistently execute a targeted bench press program 3 days per week
- Eat X grams of protein each day
- Go to sleep at 9pm each night to recover appropriately
The thing is, she may still never reach that goal. But by focusing on the actions that lead to the outcome instead of the outcome itself, she has a much greater chance.
The same principle applies to our business example. Hitting $10 million in revenue or capturing 2% of the market share is great. But what actions, done consistently day after day, will lead to those outcomes?
That’s the question.

