Category / empathy

by Nathan Coumbe

You might be the smartest person in the room…

You might be the smartest person in the room, but that probably doesn’t matter.

Being the most trusted person in a room, the one everyone believes they can rely on – being that kind of person will benefit you much more.

Being the smartest person in the room really doesn’t matter if no one likes or trusts you; if the relationship is bad, no one will listen to all the wonderful ideas and vast stores of knowledge inside you.

Work on your integrity and your relationships first, then work on increasing your knowledge.

Become the most socially/emotionally intelligent person in the room.

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by Nathan Coumbe

Paradigm shift

We would all like to believe that we are objective and see things as they really are.

We would all be lying if we actually believe we view things as they really are.

Stephen Covey wrote, “the way we see the problem is the problem.” One of his teachings was that we do not see the world as it is, but as we are. When something happens that causes us to see something in a new light, it’s called a paradigm shift.

I had one this morning:

I was driving to work and angry. I had been angry since the previous evening. Things had happened that were unplanned and unexpected, and I had hit my limit. I was at a point where I was essentially forcing my point of view on another person.

Then while I was driving, I used that wonderful human power of self-awareness to look at myself and my actions as if from an outsider’s perspective. I realized that, while I felt I was right and justified in how I was feeling and behaving, I was communicating to someone very close to me that I loved them conditionally.

I never said it, but my behaviors and actions were conveying a message:

“I will love you if you do things my way.”

That realization bowled me over: love is never supposed to be conditional. Once I had made the realization that I was unintentionally communicating this feeling, my whole frame of mind changed. I started to see the problem differently. I immediately apologized and let this person know that my love for them came without strings.

But words alone are not enough; anyone can say what I said. I had to go a step further and make it true.

I wasn’t just saying that would love unconditionally: I actually had to change myself and my feelings on the issue at hand. I had to genuinely accept that I was okay with a certain decision being made, even if I thought it was the wrong one.

That view, that I thought it was the wrong decision, was the problem itself. I realized that it was a decision, not a wrong decision; it was being made from a different point of view than my own. I had to genuinely accept the possibility of an outcome that I didn’t like because my relationship with another person was more important to me than getting my way.

This is one of the secrets to good living: look at the problem you are experiencing as if you were a stranger coming upon the scene. Imagine yourself as a third person looking in at an interaction between yourself and another.

To paraphrase Dr. Covey: how you see the problem is the problem.

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by Nathan Coumbe

You cannot change people

To change a situation, you must first change yourself.

Notice that it says “situation,” not “person.” You cannot change people.

You can influence people if they let you, but then they are changing themselves.

Influence comes from trust and understanding: to be influenced, they must trust you. To trust you, they must feel understood.

Only when there is understanding can there be trust, and only when there is trust can there be influence.

So you must first change yourself: you must become a person who seeks to understand another, a person who chooses to see the world from the other’s point of view. Whether you agree or not is irrelevant; it is the understanding that matters.

“It is the mark of an educated mind to be able to entertain a thought without accepting it.”

–Aristotle

If you want to create change, change the one thing over which you already have influence: yourself.

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by Nathan Coumbe

Nice guys finish

The saying goes, “nice guys finish last.” I say we drop the final word.

Nice guys finish; that’s what is truly important.

How can the idea of being kind to others, of being understanding and empathic, lead you astray?

You might be taken advantage of; you may not gain any immediate wins or notoriety by being the nice guy. But in the long term, you will come out ahead. You will finish.

You might be last, but you still finished the race.

Those who are overly aggressive, pushy, disagreeable, who stomp all over other people will get ahead of you. They are playing a short game. They’ll win the battle. But you aren’t a tactician: you are a strategist.

The strategist, the nice guy, takes the long view: he sacrifice the immediate benefits of imposing his will on someone else. He does not seek to win at all costs. He stays true to his principles and values, giving respect and dignity to others. The results of such an approach are increased trust and understanding between two parties, rather than a win/lose or lose/win situation.

So yeah, nice guys may finish last. But they make it to the finish line. The same can’t always be said for mean guys.

by Nathan Coumbe

Empathy

“Until thy feet have trod the Road

Advise not wayside folk.”

–Rudyard Kipling

What is Kipling’s meaning? Should we not correct others when they do wrong, unless we ourselves have done the same wrong? I don’t think so.

I think Kipling is speaking of empathy, the skill of attempting to feel what someone else is feeling, of putting oneself in the shoes of another.

Most people react when they see someone acting in a way with which they disagree or do not understand. We see a parent fail to harshly correct a child for misbehaving, so we assume the parent is inept or irresponsible. A person resorts to drinking as a coping mechanism, so we call them a wastrel, a drunk, or a fool.

But what if you put yourself in place of the parent, or even the child? As the child, how would you prefer to be corrected? With harsh words and physical punishment, or through a one-on-one conversation used as a teaching moment? Would this not grow trust and improve the relationship? Perhaps the parent had a painful childhood she does not wish to repeat with her own offspring, so she chooses to react with restraint.

Look at the alcoholic, a type of person with which I have had more experience than I wish to remember. Perhaps he grew up in a violently abusive or neglectful household; perhaps he saw friends and innocents killed in a horrifying warzone. Yes, alcohol will not heal his wounds,nor is it a healthy way to cope. However, to judge and condemn without the same experiences of that person, or at least without empathizing with him, is an ineffective way to interact with the person. Empathy and understanding would go much further towards helping him to recover were he willing.

This is not to say that you should not try to help others find the right path, but how it is done can make all the difference.

Moreover, until you have put yourself in the place of another, how can you be sure that the other person is wayside and not yourself? Were you to empathize with them, you might come to find that your paradigm, your view of the world, is incomplete or inaccurate. We would all like to believe that we are objective and rational, but more often than not we fail at both.

Choose empathy before all else. You might then be in a position to influence others in positive ways. And if not, you have still become a better human for the attempt.

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