Category / leadership

by Nathan Coumbe

Your lens determines your reality

Imagine you are looking through a telescope. Is what you are seeing actually how the world looks?

What if the lens had a crack in it? The image is now distorted, but is reality actually cracked? Of course not.

Imagine a friend is looking through another telescope, and you are are both looking at the same thing. What if her lens had a higher zoom or some filter on it which changed the color? Or perhaps your friend has a degenerative eye disorder which makes it difficult to see. 

Would the two of you disagree on what you were seeing? 

Yet we do it every single day.

Each of us walks around using different lenses to see the world. Two perfectly rational people can look at the same issue and have completely different opinions about the “reality” of the issue. Stephen Covey would call these lenses paradigms — different ways of seeing the world. 

Why does this matter?

We can only become truly effective when we realize that our ideas and opinions are not the only ways, the correct ways, to see the world. Seth Godin talks about each person having her own unique noise in her head. What she wants is different from what you want, at least in some minuscule way. Sometimes that way is vastly different from yours. 

If, for example, you wanted to sell something to someone – an idea, a widget, or a plan – you would need to talk about it from the other person’s point of view. That person doesn’t care how you feel about it; they only want to know what it will do for them. We are selfish that way.

Be proactive when speaking with someone: consciously try to see the world through her lens.

Imagine a world where each person sought to understand the other person before arguing.

by Nathan Coumbe

What does it mean to “be proactive”?

If practiced regularly, the ideas behind these two words will change your life. 

To be proactive means to take responsibility and initiative in your life. 

Being proactive means making a choice; it is the most fundamental human right we have. Stephen R. Covey truly understood this when he read the words of Victor Frankl:

“Between stimulus and response, there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.”

Victor Frankl, Man’s Search for Meaning

Frankl himself was a prisoner of Nazi Germany during the Holocaust: he lost his wife and most of his family in the concentration camps. In one of the most degrading situations in which a human could find himself, he realized that he still had the power to choose how he responded to his tormentors and imprisonment. 

Even if everything was taken away from you – your health, your money, your freedom – you would still have the power of choice. 

You might ask how Frankl could still have had freedom when everything was taken away. The answer is that he had freedom within his own mind – he could choose how he responded to the events in his life, however horrible.

Each of us has within us the power to choose how we react. If there is a rough situation at work, an angry customer, or a disappointed spouse, there is still a split second in which you can decide how you will respond. 

Response-ability –– your ability to respond appropriately. 

How will you take responsibility for yourself today?

P.S. I highly recommend you pick up a copy of The 7 Habits of Highly Effective People and read the first few chapters, especially the chapter entitled “Be Proactive.” You will be amazed at the changes you experience in your everyday interactions.

by Nathan Coumbe

Solve interesting problems

One of my passions, and pain points, is the state of modern education in the US. Everyone knows that it’s not working well: children are leaving schools, both public and college-level, less prepared for careers than ever before.

The reason is simple: schools are operating on outdated modes of education in which students are taught to sit still, obey, memorize lots of information, regurgitate it on a test, and then promptly forget everything they just memorized.

The creative ones, the wiggle worms, speakers, artists, drawers, engineers – they are all stifled in the name of obedience. Yes, I realize that to have 35 kids in a classroom, you can’t have them all doing their own weird and wacky things, but answer this question for me:

When was the last time you got paid to regurgitate information on a standardized test?

What is school for? Seth Godin asks this question often. I believe the answer should be to educate and prepare children and young adults to create, innovate, contribute, and solve interesting problems for society. It is not about asking, “Will this be on the test?”

None of the “tests” you face in real life are multiple choice, with answers you found in a textbook and memorized only to forget them a hour later. When an irate customer is standing in front of you, there is no clear, right answer. There is an answer that might make things better or not; it’s up to you to figure that out.

When a new idea is dropped on your desk by a leader, you have to collaborate with your team, find and utilize resources, synthesize information, and come up with a solution for the project. How is memorizing a bunch of unrelated information that is kept separate from other information in the spirit of division called “subjects” helpful in this regard?

Why not instead teach people how to solve interesting problems? Teach how to find answers to questions on their own, how to create connections between information across varying fields and periods of time, how to think, and more importantly, how to learn when formal education stops.

Greg McKeown triggered this train of thought for me in his book Essentialism when he wrote the following:

“What if schools eliminated busywork and replaced it with important projects that made a difference to the whole community? What if all students had time to think about their highest contribution to their future so that when they left high school they were not just starting on the race to nowhere?”

Greg McKeown, Essentialism

The Industrial Age in the United States has ended; factory work is quickly becoming a thing of the past, as much as parts of our culture want to hang on to it. Our schools cannot continue teaching in the same mold as as they used to, when everyone eventually went to work on an assembly line. Employers no longer need cogs in machines; they need creative thinkers and problem-solvers equipped with the skills of communication, collaboration, analysis, leadership, and learning (yes, it is a skill).

In short, we need to teach people how to solve interesting problems.